Creating the perfect, easy-to-use care pathway is the holy grail for us all in the rehabilitation sector, so we are absolutely delighted to announce that our industry-leading Caseflow case management solution now contains a portal allowing patients to manage triage and appointments through their PC, tablet or smartphone, day or night. The platform enables a full digital journey while allowing for the continued use of manual steps where appropriate.
For patients: no more waiting in a call queue, no more having to ring during limited hours (often the busiest hours in a patient's day); no more chasing by emails or phone calls. Instead, patients can self-serve a range of functionality to ensure their rehab journey is digital, secure and innovative.
For case managers: reduced administrative overhead & manual keying of referral information, reduced manual updating of case status and clinical reports; resulting in huge efficiencies and cost savings in the administration and case management process.
Caseflow Client Portal empowers patients to take control of their own case management.