26 May 2022

Enhance the patient experience like never before with Caseflow's new Client Portal — the ultimate digital patient journey

Caseflow Client Portal

Creating the perfect, easy-to-use care pathway is the holy grail for us all in the rehabilitation sector, so we are absolutely delighted to announce that our industry-leading Caseflow case management solution now contains a portal allowing patients to manage triage and appointments through their PC, tablet or smartphone, day or night. The platform enables a full digital journey while allowing for the continued use of manual steps where appropriate.

For patients: no more waiting in a call queue, no more having to ring during limited hours (often the busiest hours in a patient's day); no more chasing by emails or phone calls. Instead, patients can self-serve a range of functionality to ensure their rehab journey is digital, secure and innovative.

For case managers: reduced administrative overhead & manual keying of referral information, reduced manual updating of case status and clinical reports; resulting in huge efficiencies and cost savings in the administration and case management process.

Caseflow Client Portal empowers patients to take control of their own case management.


Features


  • gives patients control for the ultimate secure, digital patient journey with self referral & service selection, appointment booking & management, status checking and case viewing
  • reduces administration, emails and phone calls
  • eliminates many laborious and repetitive tasks for administration and case management staff
  • can integrate with a digital triage provider as an alternative to telephone triage
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Speak to a member of our team today for a free consultation on our referral management and practice management software solutions.

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