Blue Zinc Blog Archive

All of the news and updates from Blue Zinc


Digital patient engagement - how it started and how it (could be) going

I'm just going to put you on hold for five minutes while I look up your details. Argh! That's the phrase we all hate to hear when we are getting through to a helpdesk - even more so when we've already spent maybe 20 minutes listening to Greensleeves/Ed Sheeran/easy listening schmaltz. It doesn't have to be this way...

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Caseflow Worklists - where to-do lists are a help rather than a hindrance

We all know that feeling - getting up in the morning, into the office and thinking about the vast pile of things we have to do. Life seems like ticking off an endless stream of tasks.

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Company Culture is the main factor behind our ISO 27001 data security rating

As a technology company, you won't be surprised to find that we believe our world class technology is a key driver for successful data protection and security. But what may surprise you is that equally important is our culture.

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Automate and improve your clinical operations with Caseflow

Discover how Caseflow Automation can revolutionise your healthcare management processes, increase efficiency, and enhance patient care while reducing errors and optimising resources.

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Whether hospital or one-person clinic, TM3 helps physiotherapists do more, better

There are obvious differences in the needs of hospitals versus those of smaller clinics, but our philosophy is that whatever helps an individual physiotherapist do a better job can also aid hundreds.

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The Blue Zinc Race the Thames challenge – 346km in four days – please support us!

On 27 January, eight “athletes” within our office embarked on a charity adventure with London Youth Rowing, to Race the Thames in eight days – 346km in total. We crossed the line unbelievably four days early on the night of 30 January, much to the relief of several team-mates, and were the seventh team to hit the target out of 100 teams, not bad for an eclectic bunch from Norn Iron!

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Hey! Even businesses can bring love at Christmas.

There's a fine line between sincerity and schmaltz, between honesty and over-the-top, but at Blue Zinc we really do mean it when we say we are sending our love and greetings to all our friends, colleagues and customers around the UK and the world.

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Our updated Quickstart Wizard will be magic

There are innovations galore for clinics, funders and case managers in your soon-to-be-released Caseflow/Pronto upgrade.

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One year at Blue Zinc – balancing business, breakfast, marathons and my mum!

In our latest blog, Blue Zinc's Business Development Director, Paul Arnold, talks about how colleagues and clients have contributed to a whirlwind and successful first 12 months at the firm, but that the icing on the cake is the post red-eye flight breakfasts with his mum.

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No ifs, no buts, we serve only the rehabilitation sector

If working in this industry for 20 years has taught us one thing, it's that the rehabilitation and well-being sector needs sector-specific platforms in order to thrive.

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Pronto — building relationships throughout the case management pathway

We work with both the largest companies and the smallest clinics, building relationships through enhanced communications and data uploading.

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Getting company culture right – the toughest job, the most valuable asset!

In our latest blog, Blue Zinc IT's People and Culture Manager Juliet Forster tells us why you can never take the Belfast out of Blue Zinc – its friendliness is part of our DNA and underpins our open and non-hierarchical culture.

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Our integration into ClearCourse provides clear tangible benefits for our clients

In our latest blog, Blue Zinc's Business Development Director, Paul Arnold shares his thoughts on our integration into ClearCourse and the clear tangible benefits it provides for our clients. The same culture of innovation and service – only backed now by a major group!

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A New Chapter: Blue Zinc joins ClearCourse

We're very proud of the journey that Blue Zinc has taken over the last 20 years during which the company has grown in many ways (our team, products and clients). It continues to be a privilege to provide our products and services to such a fantastic group of healthcare professionals who spend their time improving the lives of others.

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Meet Lewis Bodel, our new Product Owner for Caseflow

From Belfast to the Middle East and back again (via Naples!) Caseflow's new manager ruminates on the importance of robust coding… and pizza. 🍕

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Blue Zinc Shortlisted for COVER Magazine's Customer Care Awards 2022

We're really proud to have been shortlisted as a finalist at COVER Magazine's Customer Care Awards 2022! But humility is often overlooked as a positive attribute in business — and rather than shouting about what we do, we just get on with it. In fact, we've been getting on with it for the last 20 years.

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The Three-Fold Foundation of Large Data Management

Our world is increasingly ruled by decisions made on the back of data, and this is no bad thing – data transformed into information can empower people through knowledge and improve the decision-making process. Read Robert Roemer, Corporate Division Manager at Blue Zinc's latest blog: 'The three-fold foundation of large data management'.

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Announcing Caseflow 3.5 – building a truly digital case management pathway from companies to clients

We're delighted to announce that Caseflow, the premium solution for insurers, funders, case management companies and clinics, has been updated to include full digital-pathway booking platforms for both companies and patients – this comes alongside enhancements to ease the payment process and allow our customers link through to third party software.

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The Caseflow Client Portal - we've all heard enough hold music

Here's the question – at present you can buy your grocery shopping online, your clothes online, you can do your banking online, you can pay all your bills online, you can book your flights, your hotel, your restaurant online, you can even organise dating online… and at the end of that you may well end up having a partner for life. So why on earth can you not organise your rehabilitation online?

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Enhance the patient experience like never before with Caseflow's new Client Portal — the ultimate digital patient journey

Creating the perfect, easy-to-use care pathway is the holy grail for us all in the rehabilitation sector, so we are delighted to announce that our industry-leading Caseflow case management solution now contains a portal allowing patients to manage triage and appointments through their PC, tablet or smartphone.

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Twenty six client meetings (and several breakfasts with my Mum) and counting! My first 100 days at Blue Zinc

One hundred days ago, Paul Arnold, Business Development Director took up a new role, heading sales for the corporate division of Blue Zinc, a company that provides case and referral management solutions for the rehabilitation sector.

Read his story